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About · Belgium

About Ozapp, an AI-first agency in Belgium

Since 2017, we've helped SMBs and large companies save time and win customers with artificial intelligence: AI agents, chatbots, voice agents, websites and mobile apps.

Ozapp at a glance

Ozapp is an AI-first agency founded in 2017 and based in Belgium, with locations in Liège, Brussels and Namur. We design AI agents, chatbots, voice agents, websites and mobile apps for SMBs and large companies. What sets us apart: every project starts from AI on day one, in English, French and Dutch.

Our mission: make AI useful for every business

Artificial intelligence shouldn't be reserved for large corporations. Our mission is to make it practical and profitable for every business, whatever its size.

We start from your day-to-day tasks: answering customers, booking appointments, writing, data entry, follow-ups. Then we build the tools that handle them, connected to your data and your software.

The result: teams freed from repetitive work, customers served faster, and growth that no longer depends only on the hours in your day.

  • AI agents
  • AI chatbots
  • AI voice agents
  • Websites
  • Mobile apps
  • SEO & GEO

Ozapp by the numbers

Projects delivered
100+
Clients served
100+
Client satisfaction
99.9%
Years of combined experience
21+
Year founded
2017

Our values

The principles behind every project, from the first call to go-live.

  • Useful innovation

    We follow new AI models closely, but we only use them when they serve a concrete goal for your business.

  • Transparency

    A detailed quote, a clear timeline and plain-English explanations. You always know what your AI does and why.

  • Collaboration

    We work with your team, not instead of them. They approve answers, scenarios and rules before anything goes live.

  • Excellence

    Every solution is tested with your real data and monitored after launch, so it stays reliable over time.

Our AI-first approach, in 4 steps

A traditional agency adds AI as an extra. We start from AI to design your website, your customer service and your processes, so they can be automated from day one.

  1. 01

    Listen

    A free 30-minute consultation to understand your goals and spot the tasks with the highest potential.

  2. 02

    Propose

    A tailored solution, a timeline and a detailed quote within 24-48 hours.

  3. 03

    Build

    We develop, connect your tools (CRM, calendar, phone system, payments) and test with your own data.

  4. 04

    Improve

    Phased go-live, results tracking and continuous optimization.

Our story

  1. 2017

    Ozapp is founded in Belgium.

Who's behind Ozapp?

Oz Ilhan

Founder of Ozapp

Why choose Ozapp as your AI agency?

  • AI is our core business

    AI agents, chatbots, voice agents, AI content generation: AI is our specialty, not an add-on in a catalog.

  • Tailor-made

    Every solution is designed around your goals, tools and customers, based on an analysis of your real needs.

  • One partner

    AI, website, app, SEO & GEO and digital advertising: one team, no information lost between vendors.

  • Measurable results

    Every project has clear goals (time saved, requests handled, leads) and follow-up after launch.

  • Trilingual, and more

    We work in English, French and Dutch. Our AI solutions handle 50+ languages.

  • Your data respected

    GDPR compliance, hosted on European servers, and you keep ownership of your data.

An AI agency rooted in Belgium

Ozapp operates from Liège, Brussels and Namur. We work with companies across Belgium — Wallonia, Brussels and Flanders — and also support clients internationally.

  • Liège
  • Brussels
  • Namur
Contact us
Liège · Brussels · Namur

Let's talk about your AI project

In 30 minutes, we'll pinpoint what AI can automate for you. Detailed quote within 24-48 hours, no commitment.

  • Free 30-min consultation
  • Quote within 24-48h
  • No commitment