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AI-First Agency in Belgium

Ozapp — AI agency in Belgium: AI agents, chatbots, voice agents, web development and digital marketing

Artificial intelligence that drives your growth. We build AI agents, chatbots and websites that work for you around the clock.

Projects delivered
100+
Clients served
100+
Client satisfaction
99.9%
Years of experience
21+

Ozapp at a glance

Ozapp is an AI-first agency based in Belgium (Liège, Brussels, Namur). We build AI agents, chatbots, voice agents, websites and mobile apps for SMBs and large companies. The goal: automate repetitive work, answer your customers 24/7 in English, French and Dutch, and generate more qualified leads.

  1. Artificial intelligence — AI chatbot. A 24/7 assistant on your website and WhatsApp. An assistant that helps your customers 24/7 on your website and WhatsApp, and qualifies your leads. (24/7, Website & WhatsApp, Lead qualification)
  2. Artificial intelligence — AI voice agent. A receptionist that never misses a call. An AI receptionist that answers calls, gives information, books appointments and routes important calls. (Information, Appointment booking, Call routing)
  3. Artificial intelligence — AI content generation. Articles, posts and visuals at scale. Articles, posts, product pages and visuals at scale, in your brand voice and SEO-ready. (Articles & posts, Product pages, SEO-ready)
  4. Artificial intelligence — AI agents & automation. Your repetitive tasks, handled by AI. AI agents that run your repetitive tasks end to end: email triage, quotes, follow-ups, CRM updates. (Email triage, Quotes & follow-ups, CRM updates)
  5. Development — Web development. Business websites and online stores. Fast business websites and online stores, built to rank and to convert. (Fast, Built to rank, Built to convert)
  6. Development — Mobile app development. iOS & Android apps. Custom iOS and Android apps, from idea to App Store and Google Play. (iOS, Android, App Store & Google Play)
  7. Digital marketing — SEO & GEO. Google and AI answer engines. Get found on Google… and recommended by ChatGPT, Perplexity and AI Overviews. (Google, ChatGPT, Perplexity, AI Overviews)
  8. Digital marketing — Digital advertising. Google Ads & Meta Ads. Data-driven Google Ads and Meta Ads campaigns for profitable leads. (Google Ads, Meta Ads, Profitable leads)
Ozapp / What we build
Omnichannel AI hub

One AI brain for all your channels

Calls, WhatsApp, email, forms, social media: your AI receives every request, understands it, replies and triggers the right action in your tools.

Input

  • Phone call
  • WhatsApp
  • Email
  • Web form
  • Messenger
  • Instagram

Generative AI

  • GPT
  • Claude
  • Gemini

+ your data

Output

  • Calendar
  • CRM
  • Payments
  • Invoicing
  • Support
  • Team (human handoff)
AI-first

Why choose an AI-first agency?

A traditional agency adds AI as an option. We start from AI to design every project: your website, your customer service and your processes are built to be automated from day one.

  • Time back

    Repetitive tasks (replies, data entry, follow-ups) are handled by AI. Your team focuses on what matters.

  • Customers served 24/7

    Chatbots and voice agents answer day and night, in English, French, Dutch and 50+ languages.

  • Measurable results

    Every project has clear targets (time saved, requests handled, leads) and a dashboard.

  • One partner

    AI, website, app, SEO and ads: one team, one vision, nothing lost between vendors.

  • Your data protected

    Hosted on European servers, GDPR-compliant, and you keep ownership of your data.

How we work

From idea to launch, in 4 steps

  1. Step01

    Free consultation (30 min)

    We review your needs and spot the tasks with the highest potential.

  2. Step02

    Tailored proposal

    Solution, timeline and detailed quote within 24-48 hours.

  3. Step03

    Build & integrate

    We build, connect your tools and test with your real data.

  4. Step04

    Launch & continuous improvement

    Phased go-live, results tracking and optimization.

Our work

Our work

A selection of AI, development and marketing projects delivered for our clients.

Example projects. Our detailed client case studies are coming soon.

  • AI chatbotExample project

    AI chatbot for an online store

    Context
    An online fashion store gets the same questions every day about sizes, stock and delivery times, including evenings and weekends.
    Solution
    An AI chatbot on the website and WhatsApp, trained on the catalog and terms of sale. It answers product questions, gives order status and hands complex cases to the team with the full conversation history.
    See the service: AI chatbot
  • AI voice agentExample project

    AI voice agent for a restaurant

    Context
    During service, the phone rings nonstop and many booking calls go unanswered.
    Solution
    An AI voice agent that picks up, answers common questions (hours, directions, menu), adds bookings to the calendar and transfers special requests to the team.
    See the service: AI voice agent
  • Mobile app developmentExample project

    Fitness coaching mobile app

    Context
    A fitness coaching project wants to offer each user a personalized program, on iOS and Android.
    Solution
    A mobile app that uses AI to tailor training programs to each user's level and goals.
    See the service: Mobile app development
  • AI agents & automationExample project

    CRM automation for a B2B company

    Context
    A B2B company loses time logging inbound requests, qualifying leads and following up manually.
    Solution
    AI agents that read incoming requests, create and qualify records in the CRM, and trigger follow-ups at the right time.
    See the service: AI agents & automation
FAQ

Frequently asked questions about AI for business

Everything you need to know before starting your project.

  • An AI-first agency designs every project starting from artificial intelligence instead of bolting it on later. At Ozapp, that means websites, customer service and processes built to be automated: AI agents, chatbots, voice agents and custom tools that save time and win customers.

Liège · Brussels · Namur

Ready to put AI to work for your business?

Tell us about your project. In 30 minutes, we'll pinpoint what AI can automate for you.

  • Free consultation30 minutes reviewing your needs, no strings attached.
  • Custom solutionsDesigned around your goals, tools and customers.
  • Fast responseDetailed quote within 24-48 hours.