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Privacy Policy

Last updated: July 2026

At Ozapp SRL, the protection of your personal data is of paramount importance to us. This privacy policy explains how we collect, use and protect your information.

1. Data collected

We collect the following data:

  • Identification data: first name, last name, email, phone number, company
  • Browsing data: IP address, browser type, pages visited
  • Communication data: messages sent via the contact form

2. Use of data

Your data is used to:

  • Respond to your contact and quote requests
  • Improve our services and our website
  • Send you commercial information (with your consent)
  • Analyze how the site is used through analytics tools

3. Data protection

We implement appropriate technical and organizational measures to protect your data:

  • SSL/TLS encryption for all communications
  • Restricted access to personal data
  • GDPR-compliant secure hosting
  • Regular, secure backups

4. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access

    Obtain a copy of your data

  • Right to rectification

    Correct your inaccurate data

  • Right to erasure

    Request the deletion of your data

  • Right to data portability

    Receive your data in a standard format

  • Right to object

    Object to the processing of your data

  • Right to restriction

    Restrict the processing of your data

5. Data retention

Your data is retained for as long as necessary for the purposes for which it was collected, or in accordance with applicable legal obligations. Contact data is retained for 3 years after the last contact.

6. Cookies and trackers

Without your consent, the site only uses strictly necessary cookies. The audience measurement and marketing tools below are only loaded after you consent through the cookie banner (“Audience measurement” and “Marketing” categories). For each tool: purpose, main cookies, duration and provider.

  • Consent cookie (necessary): ozapp_consent remembers your choice — 6 months — Ozapp SRL, no transfer.
  • Google Analytics 4 (audience measurement): anonymised visit statistics — _ga and _ga_<ID> cookies — 13 months maximum — Google Ireland Ltd / Google LLC (United States).
  • Microsoft Clarity (audience measurement): page usability analysis (clicks, scrolling, session recordings with masked inputs) — _clck (1 year) and _clsk (1 day) cookies, MUID on clarity.ms (1 year) — Microsoft Ireland Operations Ltd / Microsoft Corporation (United States).
  • Google Ads (marketing): measuring conversions from our Google ads — _gcl_au cookie (90 days) and Google cookies on doubleclick.net / google.com (up to 13 months) — Google Ireland Ltd / Google LLC (United States).
  • Meta Pixel (marketing): measuring conversions from our Facebook / Instagram ads — _fbp and _fbc cookies (90 days), fr on facebook.com (90 days) — Meta Platforms Ireland Ltd / Meta Platforms Inc. (United States).
  • LinkedIn Insight Tag (marketing): measuring conversions and statistics of our LinkedIn campaigns — li_fat_id and ln_or cookies (up to 30 days), bcookie, lidc and UserMatchHistory on linkedin.com (1 day to 1 year) — LinkedIn Ireland Unlimited Company / LinkedIn Corporation (United States).
  • Microsoft Advertising — UET (marketing): measuring conversions from our Bing ads — _uetsid (1 day) and _uetvid (13 months) cookies, MUID on bing.com (13 months) — Microsoft Ireland Operations Ltd / Microsoft Corporation (United States).

Transfers outside the European Union: Cloudflare (website hosting), Google, Microsoft, Meta and LinkedIn may process this data in the United States. These transfers rely on the EU–US Data Privacy Framework, under which these companies are certified, supplemented where necessary by the European Commission’s standard contractual clauses.

None of these tools receives your name, email address or the content of your messages: the measured events (form sent, click on the phone number or email, article read…) contain no directly identifying data.

Changing your choice: click “Manage cookies” at the bottom of any page at any time. Withdrawing consent immediately stops data being sent and deletes the tool’s cookies set on our domain; cookies set on the providers’ domains (google.com, bing.com, facebook.com, linkedin.com…) can be deleted from your browser settings. If you make no choice, no optional tool is activated and the banner will be shown again.

7. Contact

To exercise your rights or for any questions regarding this policy, please contact us:

Ozapp SRL - Data Protection

Email: privacy@ozapp.io

Address: Thier de Jace 108, 4460 Grâce-Hollogne, Belgium