Artificial intelligence
Automate repetitive work and serve customers 24/7.
All Artificial intelligence services
Scroll: the cloud takes the shape of each service.
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AI agents & automation
Agents that run your processes end to end and connect to your tools.
Discover AI agents & automation
Each service, in a few lines.
AI agents & automation
An AI agent is software that understands a request, decides which steps to take and carries them out on its own inside your tools (email, CRM, calendar, invoicing). Ozapp, an AI automation agency in Belgium, builds these agents and workflows for SMBs and enterprises. The result: less repetitive work, fewer data-entry errors and teams focused on what they do best.
Learn more: AI agents & automationAI chatbot
An AI chatbot for business is a conversational assistant that answers customer questions using your own content, on your website, WhatsApp or Messenger. Ozapp builds these chatbots for SMBs and enterprises from Belgium, in English, French, Dutch and 50+ other languages. The benefit: instant answers, day and night, and a team freed from repetitive questions.
Learn more: AI chatbotAI voice agent
An AI voice agent is a phone assistant that understands speech, talks with callers naturally and takes action, such as booking an appointment or transferring a call. Ozapp sets it up for SMBs, practices and local businesses from Belgium, in English, French and Dutch. The benefit: no more missed calls and a front desk that can breathe.
Learn more: AI voice agentAI content generation
AI content generation means producing articles, posts, product copy and visuals with generative AI models, guided by your brand voice and your own data. Ozapp builds this system for SMBs and companies in Belgium that need to publish consistently in English, French and Dutch: more output, one consistent voice, and human review where it matters.
Learn more: AI content generationAI consulting & training
AI consulting & training helps a company decide where AI creates real value, then teaches its people to use generative AI on their actual work, within clear guardrails. Ozapp combines consulting (AI audit, roadmap) with hands-on training for SMBs and companies in Belgium. The result: practical use cases your teams actually adopt, and AI projects ranked by priority.
Learn more: AI consulting & training
Frequently asked questions: Artificial intelligence
Another question? The simplest way is to talk: 30 minutes, no commitment.
An AI agent is software that receives a goal, decides the steps needed to reach it and executes them in your tools. Unlike a simple script, it understands unstructured content such as an email or a PDF. For example, it can read a customer request, create the quote in your software and schedule the follow-up.
An AI chatbot is a program that chats with your customers in writing, on a website, WhatsApp or Messenger. It uses generative AI to understand freely worded questions and reply naturally, based on your company's information, instead of following a rigid decision tree.
A chatbot communicates in writing, on a website or messaging app. An AI voice agent talks with your customers over the phone: it understands speech, replies with a natural voice and takes action during the call. Both can share the same knowledge and integrations, giving customers a consistent experience across every channel.
AI content generation is the use of generative AI models to produce text and images: articles, social posts, emails, product descriptions and visuals. When properly configured, the AI writes in your voice from your own sources and speeds up production significantly. We still recommend human review for strategic content and factual claims.
An AI consultant analyzes your processes, identifies the tasks where AI delivers real value and turns them into a concrete plan. At Ozapp, it goes beyond advice: we also train your teams and can build the solutions ourselves, such as AI agents, chatbots and automations.
Which task should AI take on first?
30 minutes to find the AI agent, chatbot or voice agent that will save you the most time.